QLD Managed & Community Wi-Fi Experiencing Partial Outage

Core Systems

Operational

Data Centres

Operational

Managed & Community Wi-Fi

Partial outage

FTTx Enabled Buildings

Operational

Dark Fibre and Metro Ethernet Services

Operational

Notice history

Nov 2022

NSW Network Maintenance
  • Completed
    28 November 2022 at 7:15 PM

    Maintenance has completed successfully.

  • In progress
    28 November 2022 at 6:41 PM

    Maintenance is now in progress.

  • Planned
    28 November 2022 at 6:30 PM

    Network Operations Team will be performing maintenance within the NSW network. The maintenance will commence at 0430 AEST and take approximately 1 hour.

    Internet Connectivity will be intermittent during this time.

8 Walker Street, Rhodes, NSW, 2138 - Partial Network Outage
  • Resolved
    2 December 2022 at 6:06 AM

    Services have been fully restored.

  • Identified
    28 November 2022 at 12:52 AM

    A partial network outage has been identified for the Rhodes Central Public WiFi. Replacement hardware has been dispatched.

29 Archer St, Toowong QLD 4066 - Network outage
  • Resolved
    20 November 2022 at 8:17 AM

    Services have been restored.

  • Investigating
    20 November 2022 at 7:28 AM

    We are currently investigating a network outage at Unilodge Toowong.

74 Carlton Cres, Summer Hill NSW 2130 - Power Outage
  • Resolved
    20 November 2022 at 7:26 AM

    Power has been restored.

  • Identified
    20 November 2022 at 3:22 AM

    A power outage has been identified to network equipment on-site.

  • Investigating
    20 November 2022 at 2:12 AM

    We are currently investigating a network outage at Iglu Summer Hill.

Oct 2022

437 Wattle St, Ultimo NSW 2007 - Partial Network outage
  • Resolved
    1 November 2022 at 11:05 PM

    Network connectivity has been restored.

  • Monitoring
    1 November 2022 at 12:43 AM

    A technician is being dispatched to install replacement equipment.

  • Identified
    31 October 2022 at 3:07 AM

    Replacement equipment is currently being shipped to the address.

  • Investigating
    31 October 2022 at 12:11 AM

    We are currently investigating a partial network outage at Unilodge Ultimo.

7 Dudley St, Caulfield East VIC - Scheduled Maintenance
  • Completed
    26 October 2022 at 9:44 PM

    Maintenance has completed and Wi-Fi connectivity has been restored.

  • Update
    26 October 2022 at 7:06 PM

    Maintenance is still ongoing. An ETA will be provided shortly.

  • In progress
    26 October 2022 at 6:00 PM

    Maintenance is now in progress

  • Planned
    26 October 2022 at 6:00 PM

    Network Operations Team will be performing maintenance at 7 Dudley St, Caulfield East VIC 3145. The maintenance will commence at 0400 AEST and take approximately 1 hour.

    Wi-Fi will be intermittent during this time.

Sunshine Coast Public Wi-Fi - Scheduled Network Maintenance
  • Completed
    26 October 2022 at 7:00 AM

    Maintenance has completed successfully

  • In progress
    26 October 2022 at 4:00 AM

    Maintenance is now in progress

  • Planned
    26 October 2022 at 4:00 AM

    Network Operations Team will be performing maintenance at the following locations:

    • 42-44 Sixth Ave, Maroochydore 4558
    • 6 Park Street , Coolum Beach 4573

    The maintenance will commence at 14:00 Hrs AEST and take approximately 3 hours.

    During this time, Public Wi-Fi will be unavailable for a period of up to 5 minutes.

28 Wattle Lane Ultimo - Maintenance
  • Completed
    25 October 2022 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    25 October 2022 at 6:00 PM

    Maintenance is now in progress

  • Planned
    25 October 2022 at 6:00 PM

    Network Operations Team will be performing maintenance at 28 Wattle Lane Ultimo. The maintenance will commence at 0400 AEST and take approximately 1 hour.

    Wi-Fi will be intermittent during this time.

Sep 2022

62 Blamey St, Kelvin Grove, QLD 4059 - Network Outage
  • Resolved
    30 September 2022 at 7:20 AM

    This issue has been resolved.

  • Monitoring
    30 September 2022 at 2:34 AM

    Network Operations team has implemented a fix and currently monitoring the result.

  • Investigating
    30 September 2022 at 1:40 AM

    Network Operations Team has dispatched a technician to the site to investigate a network outage.

74 Carlton Cres, Summer Hill NSW 2130 - Scheduled Network Maintenance
  • Planned
    29 September 2022 at 10:00 AM

    Scheduled network maintenance is planned for 22/09/2022 between 08:00am-08:30am at Iglu Summer Hill. Services may be disrupted during this time.

  • Completed
    28 September 2022 at 10:30 PM

    Maintenance has completed successfully

  • In progress
    28 September 2022 at 10:00 PM

    Maintenance is now in progress

  • Planned
    28 September 2022 at 10:00 PM

    Scheduled network maintenance date has been updated. Maintenance is planned for 29/09/2022 between 08:00am-08:30am at Iglu Summer Hill. Services may be disrupted during this time.

Sunshine Coast Public Wi-Fi - Scheduled Network Maintenance
  • Completed
    28 September 2022 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    28 September 2022 at 2:00 PM

    Maintenance is now in progress

  • Planned
    28 September 2022 at 2:00 PM

    An upstream supplier has advised of scheduled network maintenance which will affect the following sites:

    42 BURGESS ST, KINGS BEACH QLD

    The maintenance will commence at 00:00 Hrs AEST and take approximately 6 hours.

28 MORROW ST, TARINGA QLD - Scheduled Maintenance
  • Completed
    28 September 2022 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    28 September 2022 at 2:00 PM

    Maintenance is now in progress

  • Planned
    28 September 2022 at 2:00 PM

    An upstream supplier has advised of scheduled network maintenance which will affect the following sites:

    28 MORROW ST, TARINGA QLD

    The maintenance will commence at 00:00 Hrs AEST and take approximately 6 hours.

Sep 2022 to Nov 2022