QLD Managed & Community Wi-Fi Experiencing Partial Outage

Core Systems

Operational

Data Centres

Operational

Managed & Community Wi-Fi

Partial outage

FTTx Enabled Buildings

Operational

Dark Fibre and Metro Ethernet Services

Operational

Notice history

Aug 2022

130-134 Currie Street, Nambour 4560 - Scheduled Network Maintenance
  • Completed
    31 August 2022 at 1:30 AM

    Maintenance has completed successfully

  • In progress
    31 August 2022 at 1:00 AM

    Maintenance is now in progress

  • Planned
    31 August 2022 at 1:00 AM

    Network Operations will be performing maintenance to network hardware on Wednesday 31/08/2022 at 11am AEST. During this maintenance window, Internet services will not be available temporarily for approximately 30 minutes.

1998 Old Gympie Rd, Glass House Mountains 4518 - Power Outage
  • Resolved
    31 August 2022 at 1:39 AM

    Power has been restored to the site, and services are back online.

  • Identified
    30 August 2022 at 11:19 PM

    A power outage in the area is currently affecting services at Bankfoot House.

74 Carlton Cres, Summer Hill NSW 2130 - Partial Network Outage
  • Resolved
    7 September 2022 at 5:10 AM

    This issue has been resolved.

  • Resolved
    29 August 2022 at 7:36 AM

    The network has been fully brought back online.

  • Monitoring
    29 August 2022 at 6:47 AM

    We are monitoring the network as it restores after a power issue.

275 Wickham St, Fortitude Valley QLD 4006 - Scheduled Network Maintenance
  • Completed
    28 August 2022 at 6:33 PM

    Maintenance has completed successfully.

  • In progress
    28 August 2022 at 3:00 PM

    Maintenance is now in progress

  • Planned
    28 August 2022 at 3:00 PM

    Network Operations will be performing maintenance to our network hardware on Monday 29/08/2022 at 1am AEST at 275 Wickham St, Fortitude Valley QLD 4006.

    During this maintenance window, Internet services will not be available temporarily.

Jul 2022

Sunshine Coast WiFi - Degraded Network connectivity
  • Resolved
    28 July 2022 at 6:20 AM

    Network Operations Team has confirmed all services have been restored.

  • Investigating
    28 July 2022 at 6:09 AM

    We are currently investigating the network connectivity for Sunshine Coast Council Sites.

28-32 Morrow St, Taringa QLD 4068 - Degraded Network connectivity
  • Resolved
    28 July 2022 at 6:18 AM

    Network Operations Team has confirmed all services have been restored.

  • Investigating
    28 July 2022 at 6:06 AM

    We are currently investigating the network connectivity at this site.

Sunshine Coast Public Wi-Fi - Scheduled Network Maintenance
  • Completed
    27 July 2022 at 5:00 PM

    Maintenance has completed successfully

  • In progress
    27 July 2022 at 2:00 PM

    Maintenance is now in progress

  • Planned
    27 July 2022 at 2:00 PM

    An upstream supplier has advised of scheduled network maintenance which will affect the following sites:

    • 60 NORTH ST, GOLDEN BEACH QLD
    • 1998 OLD GYMPIE RD, GLASS HOUSE MOUNTAINS QLD
    • 42 BURGESS ST, KINGS BEACH QLD
    • 3 CANBERRA TCE, KINGS BEACH QLD
    • LOT800 EDWARDS TCE, BARINGA QLD
    • 25 PEACHESTER RD, BEERWAH QLD
    • 1 OMRAH AVE, CALOUNDRA QLD
    • 20 MINCHINTON ST, CALOUNDRA QLD
    • 8 OMRAH AVE, CALOUNDRA QLD
    • 22 OMRAH AVE, CALOUNDRA QLD
    • 77A BULCOCK ST, CALOUNDRA QLD

    The maintenance will commence at 00:00 Hrs AEST and take approximately 3 hours.

    During this time Public Wi-Fi will not be available for a period of up to 2 hours.

101 Ballarat Rd, Footscray VIC 3011 - Partial Network Outage
  • Resolved
    25 July 2022 at 3:53 AM

    We just resolved the issue!

  • Identified
    23 July 2022 at 11:59 AM

    Network Operations Team has identified a power fault to the network equipment on level 2 and are working with the on-site team to restore power.

  • Investigating
    23 July 2022 at 11:39 AM

    Network Operations Team is investigating a partial network outage at this location.

Jun 2022

2 George St, Brisbane City QLD 4000 - Network Maintenance
  • Completed
    1 July 2022 at 12:24 AM

    Network Operations Team has confirmed the maintenance is completed and all services are operational.

  • Planned
    30 June 2022 at 6:00 PM

    Network Operations Team advises that maintenance will be occurring on Friday 01/07/22 between 4 am - 8 am AEST.

    Services for the following locations will be affected by an outage of approximately 30 minutes during this maintenance window.

    2 George St, Brisbane City QLD 4000 149 Victoria Park Rd, Kelvin Grove QLD 4059

Melbourne - Degraded performace
  • Resolved
    29 June 2022 at 7:31 AM

    The issue has been resolved.

  • Monitoring
    29 June 2022 at 6:38 AM

    We implemented a fix and currently monitoring the result.

  • Identified
    29 June 2022 at 6:08 AM

    We have identified the issue and are working on implementing a resolution.

NSW & VIC Data Centres - Scheduled Network Maintenance
  • Completed
    28 June 2022 at 4:08 PM

    Maintenance has completed successfully.

  • Update
    28 June 2022 at 3:00 PM

    Maintenance is now in progress

  • In progress
    28 June 2022 at 3:00 PM

    Maintenance is now in progress

  • Planned
    28 June 2022 at 3:00 PM

    Network Operations will be performing maintenance to our network hardware on Wednesday 29/06/2022 at 1am AEST. During this maintenance window, internet services will not be available temporarily.

62 Blamey St, Kelvin Grove QLD 4059 - Degraded performance
  • Resolved
    27 June 2022 at 5:03 AM

    Network Operations have confirmed that services have returned to correct operations.

  • Monitoring
    27 June 2022 at 4:58 AM

    Network Operations have implemented a fix and are currently monitoring the result.

  • Identified
    27 June 2022 at 4:48 AM

    Network Operations have identified the issue and are working on a fix. An update will be provided on status change.

  • Investigating
    27 June 2022 at 4:47 AM

    Network Operations Team are investigating reports of degraded performance on the network at 62 Blamey St, Kelvin Grove QLD 4059.

Jun 2022 to Aug 2022