All systems operational

Core Systems

Operational

Data Centres

Operational

Managed & Community Wi-Fi

Operational

FTTx Enabled Buildings

Operational

Dark Fibre and Metro Ethernet Services

Operational

Notice history

Mar 2023

6 Park Street , Coolum Beach 4573 - Scheduled Network Maintenance
Scheduled for 30 March 2023 at 2:00 PM – 8:00 PM 6 hours
  • Planned
    30 March 2023 at 2:00 PM

    An upstream provider is performing Scheduled network maintenance on Friday, 31st March, between 12:00AM and 06:00AM AEST at the Coolum Library. Services may be disrupted during this time.

Scheduled Network Maintenance - 6-22 Chambers Court, EPPING, NSW
  • Completed
    28 March 2023 at 7:00 PM

    Maintenance has completed successfully

  • In progress
    28 March 2023 at 1:00 PM

    Maintenance is now in progress

  • Planned
    28 March 2023 at 1:00 PM

    An upstream connectivity provider is performing network maintenance on Wednesday 29th March 2023 between 12:00AM and 06:00AM AEDT.

    During this maintenance window, services may experience multiple interruptions.

80 Coronation Ave, Nambour 4560 - Power Outage
  • Resolved
    28 March 2023 at 12:08 AM

    Services have been restored.

  • Monitoring
    27 March 2023 at 11:57 PM

    Power has been restored. We are monitoring services as they begin to return.

  • Identified
    27 March 2023 at 11:28 PM

    Services at the Nambour Showground are currently offline due to a power outage.

Brisbane - Scheduled Network Maintenance
  • Completed
    27 March 2023 at 8:30 PM

    Maintenance has completed successfully

  • In progress
    27 March 2023 at 7:30 PM

    Maintenance is now in progress

  • Planned
    27 March 2023 at 7:30 PM

    Network Operations Team will be performing maintenance within the Brisbane network on Tuesday 28th March 2023. The maintenance will commence at 05:30 AEST and take approximately 1 hour.

    During this time WiFi and Cabled connectivity will be unavailable.

    Sites affected by this maintenance include:

    • 125 Colchester St, South Brisbane
    • 108 Margaret St, Brisbane City
185-211 Broadway, Ultimo NSW 2007 - Scheduled Network Maintenance
  • Completed
    27 March 2023 at 3:00 PM

    Maintenance has completed successfully

  • Planned
    27 March 2023 at 2:00 PM

    Scheduled network maintenance is being performed by the Network operations team on Tuesday 28th of March between 12:00am - 1:00am AEST. WiFi services will be temporarily interrupted during the maintenance window.

  • In progress
    27 March 2023 at 1:59 PM

    Maintenance is now in progress.

6 Dripstone Road, Casuarina NT 0810 - Power Outage
  • Resolved
    24 March 2023 at 3:16 AM

    Services have been restored.

  • Monitoring
    24 March 2023 at 3:04 AM

    Services have been temporarily interrupted by a power outage. We are monitoring services as they begin to restore.

1998 Old Gympie Rd, Glass House Mountains 4518 - Power Outage
  • Resolved
    23 March 2023 at 3:35 AM

    Services have been restored.

  • Monitoring
    23 March 2023 at 3:24 AM

    Power has been restored. We are monitoring services as they begin to return.

  • Identified
    23 March 2023 at 12:11 AM

    Services are currently offline due to electrical issues being managed on-site.

  • Investigating
    23 March 2023 at 12:05 AM

    We are currently investigating a network outage at Bankfoot House.

7 Dudley St, Caulfield East VIC 3145 - Network Outage
  • Resolved
    23 March 2023 at 1:11 AM

    This incident has been resolved.

  • Monitoring
    23 March 2023 at 12:03 AM

    Power has been restored. We are monitoring services as they return.

  • Identified
    22 March 2023 at 11:54 PM

    We have identified an issue relating to electrical power. We are working with the building to have this restored.

  • Investigating
    22 March 2023 at 11:13 PM

    The network operations team are currently investigating a network outage at RoomingKos Dudley House.

Scheduled Network Maintenance - 125 Colchester Street, South Brisbane Queensland 4101
  • Completed
    22 March 2023 at 2:19 PM

    Maintenance has completed successfully.

  • In progress
    22 March 2023 at 2:00 PM

    Maintenance is now in progress

  • Planned
    22 March 2023 at 2:00 PM

    Scheduled network maintenance is being performed by the Network operations team on Thursday 23rd of March between 12:00am - 1:00am AEST. WiFi services will be temporarily interrupted during the maintenance window.

Scheduled Network Maintenance - 28-32 Morrow St, Taringa QLD 4068
  • Completed
    21 March 2023 at 8:00 PM

    Maintenance has completed successfully

  • In progress
    21 March 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    21 March 2023 at 5:00 PM

    An upstream provider is performing Scheduled network maintenance on Wednesday, 22nd March, between 03:00AM and 06:00AM AEST. Services are expected to be disrupted for up to 1 hour during this window.

Feb 2023

Queensland Network - Emergency Network maintenance
  • Completed
    28 February 2023 at 3:00 PM

    Maintenance has completed successfully

  • In progress
    28 February 2023 at 2:00 PM

    Maintenance is now in progress

  • Planned
    28 February 2023 at 2:00 PM

    An upstream provider is performing Emergency network maintenance on Wednesday, 1st March, between 12:00AM and 01:00AM AEST. The maintenance is expected to last for an hour and will affect the following addresses:

    • 77 Sir Fred Schonell Drive, St Lucia 4067
    • 42-44 Sixth Ave, Maroochydore 4558
    • 1 Beerburrum St, Dicky Beach 4551
    • 1 Omrah Ave, Caloundra 4551
    • 8 Omrah Ave, Caloundra 4551
    • 1 Cottonwood St, Mudjimba 4564
    • 80 Coronation Ave, Nambour 4560
    • 100 Parkyn Parade, Mooloolaba 4557
    • 31 Sportsmans Parade, Bokarina 4575
    • 2-36 Cotton Tree Parade, Cotton Tree 4558
    • 1 Melrose Parade, Maroochydore 4558
    • 1827 David Low Way, Coolum Beach 4573
    • 114 Sportsmans Parade, Bokarina 4575
77 Sir Fred Schonell Dr, St Lucia
  • Resolved
    24 February 2023 at 7:00 AM

    A technician attended and the issue has been resolved.

  • Identified
    24 February 2023 at 5:06 AM

    Network Operations have detected an issue at 77 Sir Fred Schonell Dr, St Lucia QLD and a technician has been dispatched to resolve.

    Connectivity may be intermittent while the issue is resolved.

Emergency Maintenance (Hazardous Works) - 12 Phillip Street, Parramatta, NSW
  • Completed
    24 February 2023 at 1:30 AM

    Maintenance has completed successfully

  • In progress
    24 February 2023 at 12:00 AM

    Maintenance is now in progress

  • Planned
    24 February 2023 at 12:00 AM

    Network Operations have detected an abnormality which requires emergency maintenance to resolve.

    Every attempt will be taken to ensure the maintenance is non-service impacting though the works are deemed to be of a hazardous nature.

    Works will be undertaken between 10:00am AEST and 11:30am AEST.

1827 David Low Way, Coolum Beach 4573 - Scheduled Power Outage
  • Resolved
    23 February 2023 at 3:53 AM

    Services have been restored.

  • Identified
    23 February 2023 at 2:02 AM

    A scheduled power outage at the Coolum Caravan Park is currently impacting services.

77A Bulcock St, Caloundra 4551 - Network Outage
  • Resolved
    27 February 2023 at 3:52 AM

    Services have been restored.

  • Identified
    23 February 2023 at 1:42 AM

    Power issues at the Caloundra Main Street are currently restricting access to services in the area.

6 Park Street , Coolum Beach 4573 - Power outage
  • Resolved
    22 February 2023 at 11:02 PM

    Power has been restored and services are back online.

  • Identified
    22 February 2023 at 12:42 AM

    A power outage has been identified at the library.

  • Investigating
    22 February 2023 at 12:33 AM

    We are currently investigating a Network Outage at the Coolum Library.

74 Carlton Cres, Summer Hill NSW 2130 - Network Outage
  • Resolved
    21 February 2023 at 12:20 PM

    Power has been restored and services are now back online.

  • Identified
    21 February 2023 at 9:27 AM

    Network Operations have confirmed a loss of power supply to 74 Carlton Cres, Summer Hill NSW 2130. Site have engaged an electrician to attend and rectify power supply fault.

  • Investigating
    21 February 2023 at 9:13 AM

    Network Operations Team is currently investigating a network outage at 74 Carlton Cres, Summer Hill NSW 2130.

Epping NSW - Network Outage
  • Resolved
    18 February 2023 at 2:27 PM

    A power outage in the area was identified as the cause of the outage. Power has since been restored and services have recovered.

  • Investigating
    18 February 2023 at 8:12 AM

    Network Operations are currently investigating an outage affecting sites in Epping NSW:
    6 Chambers Court, EPPING, NSW, 2121
    8 Chambers Court, EPPING, NSW, 2121
    22 Langston Place, EPPING, NSW, 2121

12 Phillip Street, Parramatta, NSW, 2150 - Partial Network Outage
  • Resolved
    20 February 2023 at 5:59 AM

    Services are restored.

  • Monitoring
    16 February 2023 at 12:32 AM

    A technician has attended and installed the replacement parts. We have now seen services restore and are currently monitoring to ensure no further issues present.

  • Identified
    15 February 2023 at 12:48 AM

    A technician has attended and found that replacement parts are required. Replacement parts are currently in the process of being shipped to site for a technician to revisit tomorrow 16/02/2023 to resolve the fault.

  • Identified
    14 February 2023 at 9:27 AM

    A technician has attended found that replacement parts are required. Replacement parts are currently in the process of being shipped to site for a technician to revisit tomorrow 15/02/2023 to resolve the fault.

  • Identified
    14 February 2023 at 7:55 AM

    Network Operations Team has identified the issue and is dispatching a technician.

  • Investigating
    14 February 2023 at 7:28 AM

    The Network Operations Team has identified a partial network outage. The team is working to restore services.

1 Main St, Palmwoods 4555 - Network Outage
  • Resolved
    25 February 2023 at 4:56 AM

    Services have been restored.

  • Identified
    22 February 2023 at 3:51 AM

    Damaged network equipment has been identified from a power surge. Replacement equipment and a technician are being dispatched.

  • Investigating
    14 February 2023 at 6:34 AM

    We are currently investigating a network outage at 1 Main St, Palmwoods 4555.

Jan 2023

51 Palm Creek Rd, Tanawha 4554 - Power Outage
  • Resolved
    30 January 2023 at 1:08 AM

    Services have been restored.

  • Monitoring
    30 January 2023 at 12:39 AM

    Power has been restored. We are monitoring services as they return.

  • Identified
    29 January 2023 at 11:58 PM

    A power outage has been identified at the Maroochydore Botanical Gardens.

1 South Sea Islander Way, Maroochydore 4558 - Power Outage
  • Resolved
    27 January 2023 at 6:38 AM

    Power has been restored and services operational.

  • Investigating
    27 January 2023 at 4:29 AM

    Energex have reported a power outage at this location. The next update is expected at around 4:30pm AEST.

Scheduled Network Maintenance - 65 Mary St Brisbane
  • Completed
    17 January 2023 at 7:00 AM

    Maintenance has completed successfully

  • In progress
    16 January 2023 at 11:00 PM

    Maintenance is now in progress

  • Planned
    16 January 2023 at 11:00 PM

    Network Operations Team will be performing maintenance on the 65 Mary St Brisbane Network on Tuesday 17th January 2023. The maintenance will commence at 09:00 AEST and take approximately 8 hours.

    During this time network connectivity will be intermittent between 09:00 and 11:00 and will continue to be in a degraded state until 17:00.

28 Wattle Lane Ln, Ultimo NSW 2007 - Power Outage
  • Resolved
    16 January 2023 at 5:32 AM

    Services have been restored.

  • Monitoring
    16 January 2023 at 5:15 AM

    Power has been restored. We are monitoring services as they reconnect.

  • Identified
    16 January 2023 at 4:06 AM

    A power outage is currently affecting network equipment at UKO Wattle Lane.

Scheduled Network Maintenance - 5 CORAL ST, MALENY
  • Completed
    13 January 2023 at 5:00 PM

    Maintenance has completed successfully

  • In progress
    13 January 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    13 January 2023 at 4:00 PM

    An upstream provider has scheduled network maintenance for Saturday 14th January 2023 from 02:00am to 03:00am.

    The maintenance will affect services at 5 CORAL ST, MALENY QLD

    During this time Public WiFi will not be available.

Queensland Network - Scheduled Network Maintenance
  • Completed
    10 January 2023 at 6:00 PM

    Maintenance has completed successfully

  • In progress
    10 January 2023 at 3:00 PM

    Maintenance is now in progress

  • Planned
    10 January 2023 at 3:00 PM

    An upstream provider has scheduled network maintenance at the following locations:

    - 34 ALEXANDRA PDE, MAROOCHYDORE QLD
    - 1 MAIN ST, PALMWOODS QLD
    - 6 PARK ST, COOLUM BEACH QLD
    - 30 NANYIMA ST, BUDDINA QLD
    - 60 NORTH ST, GOLDEN BEACH QLD
    - 1998 OLD GYMPIE RD, GLASS HOUSE MOUNTAINS QLD
    - 3 CANBERRA TCE, KINGS BEACH QLD
    - 1 MOOLOOLABA ESPLANADE, MOOLOOLABA QLD
    - 167 ALEXANDRA PDE, ALEXANDRA HEADLAND QLD
    - 108 FISHERMANS RD, MAROOCHYDORE QLD
    - LOT800 EDWARDS TCE, BARINGA QLD
    - 130 CURRIE ST, NAMBOUR QLD
    - 4B ELIZABETH ST, KENILWORTH QLD
    - 42 BURGESS ST, KINGS BEACH QLD
    - 28 MORROW ST, TARINGA QLD

    The maintenance will take place between Wed 11th January 2023 01:00 AEST and Wed 11th January 2023 04:00 AEST. It is expected to last for roughly 2 hours. During this time, Public & Managed Wi-Fi will not be available.

Jan 2023 to Mar 2023