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Experiencing partially degraded performance

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Notice history

Apr 2024

125 Colchester Street, South Brisbane Queensland 4101 - Network Operations Planned Maintenance
Scheduled for 29 April 2024 at 9:00 PM – 10:00 PM about 1 hour
  • Planned
    29 April 2024 at 9:00 PM
    Planned
    29 April 2024 at 9:00 PM

    The Network Operations Team will perform planned maintenance at the address below:

    • 125 Colchester Street, South Brisbane Queensland 4101

    The maintenance will commence and end at the provided times below:

    Start: Tuesday 30th April, 07:00 AM AEST
    End: Tuesday 30th April, 08:00 AM AEST

    During this time users may experience loss of connectivity up to duration: 30 minutes.

New South Wales - Network Operations Planned Maintenance
  • Completed
    23 April 2024 at 7:00 PM
    Completed
    23 April 2024 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    23 April 2024 at 3:00 PM
    In progress
    23 April 2024 at 3:00 PM
    Maintenance is now in progress
  • Planned
    23 April 2024 at 3:00 PM
    Planned
    23 April 2024 at 3:00 PM

    The Network Operations Team will perform Planned maintenance at the address below:

    • 215A Anzac Parade Kensington, NSW 2033 

    • Corner of Pemberton Street and Victoria Road Parramatta, NSW 2150 

    The maintenance will commence and end at the provided times below:
    Start: Wednesday 24th April, 01:00 AM AEST
    End: Wednesday 24th April, 05:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 15 Minutes

13 Cotton Tree Parade, Maroochydore QLD 4558 - Outage Investigating
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Network Operations is currently investigating a Partial Service Interruption at 13 Cotton Tree Parade, Maroochydore QLD 4558.

2 Park Rd, Crawley, Perth WA 6009 - Outage Investigating
  • Investigating
    Investigating

    Network Operations is currently investigating a Degraded Performance at 2 Park Rd, Crawley, Perth WA 6009

Core Systems - Degraded Performance Investigating

Mar 2024

Goodman Plaza Military Road East Lismore, NSW 2480 - Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    Network Operations is currently investigating a Degraded Performance at Goodman Plaza, Military Road, East Lismore, NSW 2480

1023 Dandenong Rd Malvern East Melbourne, VIC 3145 - Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix for the incident at 1023 Dandenong Rd Malvern East Melbourne, VIC 3145 and are currently monitoring the result to ensure that the issue has been effectively resolved.
    We will provide further updates as necessary.

  • Investigating
    Investigating

    Network Operations is currently investigating a Partial Service Interruption at 1023 Dandenong Rd

    Malvern East Melbourne, VIC 3145

131 Pelham St Carlton Melbourne, VIC 3053 - Slow speeds and dropouts Investigating
  • Resolved
    Resolved

    This incident has been resolved and services are fully operational.

  • Monitoring
    Monitoring

    We have implemented a fix for the incident at 131 Pelham St Carlton Melbourne, VIC 3053 and are currently monitoring the result to ensure that the issue has been effectively resolved.

    We will provide further updates as necessary.

  • Identified
    Identified

    A technician has arrived onsite.

    Equipment is being replaced expect up to 30 minutes to a 1-hour outage

  • Investigating
    Investigating

    Network Operations is currently investigating a Partial Service Interruption at 131 Pelham St
    Carlton Melbourne, VIC 3053.

Mooloolaba Espl, Mooloolaba QLD 4557 - Outage Investigating
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Network Operations is currently investigating a Partial Service Interruption at : Mooloolaba Espl, Mooloolaba QLD 4557.

UNSW Village Gate 2 High Street Randwick, NSW 2031 - Network Operations Planned Maintenance
  • Completed
    27 March 2024 at 10:00 PM
    Completed
    27 March 2024 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    27 March 2024 at 9:00 PM
    In progress
    27 March 2024 at 9:00 PM
    Maintenance is now in progress
  • Planned
    27 March 2024 at 9:00 PM
    Planned
    27 March 2024 at 9:00 PM

    The Network Operations Team will perform Planned maintenance at the address below:

    UNSW Village Gate 2 High Street Randwick, NSW 2031.

    The maintenance will commence and end at the provided times below:
    Start: Thursday 28th March, 8:00 AM AEDT
    End: Thursday 28th March, 9:00 AM AEDT

    During this time users may experience a brief loss of connectivity up to duration: 1 Hour

Feb 2024

30 Victoria St Adelaide, SA 5000 - Outage Investigating
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    The issue has been identified and we are currently working on resolving it.

  • Investigating
    Investigating

    Network Operations is currently investigating a Partial Service Interruption at 30 Victoria St
    Adelaide, SA 5000.

111 Spring Street Melbourne, VIC 3000 - Outage Investigating
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Network Operations is currently investigating a Site-wide service Interruption at 111 Spring Street
    Melbourne, VIC 3000.

2 Bradford Street Mt Lawley, WA 6050 - Outage Investigating
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Network Operations is currently investigating a Site-wide service Interruption at 2 Bradford Street
    Mt Lawley, WA 6050.

Western Australia - Network Operations - Planned Maintenance
  • Completed
    28 February 2024 at 7:30 PM
    Completed
    28 February 2024 at 7:30 PM
    Maintenance has completed successfully
  • In progress
    28 February 2024 at 6:30 PM
    In progress
    28 February 2024 at 6:30 PM
    Maintenance is now in progress
  • Planned
    28 February 2024 at 6:30 PM
    Planned
    28 February 2024 at 6:30 PM

    The Network Operations Team will perform Planned maintenance at the addresses below:

    • Robertson Drive Bunbury, WA 6230

    • 270 Joondalup Drive Joondalup, WA 6027 

    • 2 Bradford Street Mt Lawley, WA 6050 

    • South St, Murdoch WA 6150

    • 2 Park Rd, Crawley Perth, WA 6009 

    • Mounts Bay Road Crawley, WA 6009 

    • 555 Wellington St, Perth WA 6000

    • 230 Hampden Rd Crawley Perth, WA 6009 

    The maintenance will commence and end at the provided times below:
    Start: Thursday 29th February, 04:00 AM AEST
    End: Thursday 29th February, 05:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 15 Minutes

Australian Capital Territory - Network Operations Planned Maintenance
  • Completed
    28 February 2024 at 6:00 PM
    Completed
    28 February 2024 at 6:00 PM
    Maintenance has completed successfully
  • In progress
    28 February 2024 at 2:00 PM
    In progress
    28 February 2024 at 2:00 PM
    Maintenance is now in progress
  • Planned
    28 February 2024 at 2:00 PM
    Planned
    28 February 2024 at 2:00 PM

    The Network Operations Team will perform Planned maintenance at the addresses below:

    34 Marcus Clarke Street, Canberra, ACT 2601

    University of Canberra Village, Cooinda Hut, off Cooinda Street Bruce Canberra, ACT 2601

    The maintenance will commence and end at the provided times below:
    Start: 29th February, 01:00 AM AEST
    End: 29th February, 05:00 AM AEST

    During this time users may experience a brief loss of connectivity up to duration: 15 Minutes

Feb 2024 to Apr 2024

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