Core Systems
Managed Wi-Fi
Fibre-to-the-Premises
Aug 2023
This incident has been resolved and services are fully operational.
Monitoring to ensure that the power outage has been effectively resolved.
There is currently a power outage that is affecting 58 Douglas St. Nobel Park Melbourne, VIC 3171. The estimated time of restoration is 4:00 PM AEST
This incident has been resolved.
We have implemented a fix for the incident and are currently monitoring the result to ensure that the issue has been effectively resolved. We will provide further updates as necessary.
Network Operations is currently investigating a System Issue. A further update will be provided once identification of the issue is confirmed.
Technician is on-site and working towards a resolution
Network Operations is currently investigating a Major Outage at 23 King William Street Adelaide, SA 5000. A further update will be provided once the identification of the issue is confirmed.
Power has been tripped to the networking equipment due to electrical works.
Maintenance has completed successfully.
Third Party Service Provider will be performing maintenance at 270 Joondalup Drive Joondalup, WA 6027. The maintenance will commence on Tuesday 29th August until Thursday 31st August.
Jul 2023
We implemented a fix and are currently monitoring the result.
Our team is currently investigating the issue and working towards a resolution. A technician has been dispatched to the site
A technician is being dispatched to site.
We are investigating an ongoing incident at 585 Robertson Dr, College Grove Bunbury, WA 6230 impacting services. Our team is currently investigating the issue and working towards a resolution.
Maintenance is now in progress
Please be advised that an upstream service provider will conduct planned network maintenance on Friday 28th July 2023 between 00:00-06:00 am AEST.
Maintenance has completed successfully
Scheduled system maintenance will take place between 03:00AM - 05:00AM AEST. Login portals and account management may be limited during certain periods of the maintenance.
An upstream provider is performing Scheduled network maintenance on Friday, 28th July, between 00:00AM and 06:00AM AEST. The maintenance is expected to last up to 60 minutes and affects the following addresses.
Jun 2023
We are investigating an ongoing incident at 1453-1457, North Rd Clayton Melbourne impacting services. Our team is currently investigating the issue and working towards a resolution.
We are investigating an ongoing incident at 1 O'Connell Street, NSW 2031 impacting services. Our team is currently investigating the issue and working towards a resolution.
A technician has arrived onsite and has begun repairs.
We are investigating an ongoing incident at Gate 2 High Street, Randwick, NSW 2031 partially impacting services. Our team is currently investigating the issue and working towards a resolution.
The Network Operations Team will be performing maintenance at South St, Murdoch WA 6150 network on Monday 26th of June. The maintenance will commence at 10:00 AM AWST and take approximately 30 minutes.
During this time users may experience multiple drops of connectivity lasting up to 10 minutes at a time.
Our Network Operations team is performing scheduled network maintenance on Thursday 23nd of June 2023, between 01:00AM and 03:00AM AEST.
The maintenance is expected to last 15 minutes and affects the following addresses:
Jun 2023 to Aug 2023
